MDK documented its commitment to customer satisfaction, suppliers, employees and other interested parties in the quality management system according to HRN EN ISO 9001:2015. The most important principle of managing these systems applied by MDK is the principle of continuous improvement, which is based on the fact that continuous improvement of overall work capabilities is its ultimate goal.
In order to meet the requirements of all interested parties with successful and transparent business, MDK has implemented a quality management system, in accordance with the requirements of the international standard ISO 9001.
The main goal of quality management is business while maintaining stability and continuous improvement of service quality, while maintaining correct business relations.
Specific quality management goals include continuous availability of the service reclision form for all users, acceleration of internal procedures, maintaining the competence of workers, and raising motivation and satisfaction of workers.
With the aim of achieving its goals and meeting the requirements of all interested parties through environmentally conscious business, MDK has implemented an environmental management system, in accordance with the requirements of the international standard ISO 14001.
The main environmental objective is a business that will reduce environmental impact and increase energy efficiency, and specific objectives include reducing toner consumption and reducing incidences when using construction machinery.
Health protection and safety at work is especially important to MDK, because employees are the greatest value of the company. In order to develop awareness of the latter about the importance of health and safety at work, MDK has implemented an OSH management system, in accordance with the requirements of the international standard ISO 45001.
The main objective of the occupational health and safety management system is zero incidents, and specific objectives include the use of vehicles without traffic accidents, the provision of accident-free services and the use of protective equipment every time they go to a construction site.
The methodology of an integrated system of quality, environmental and health and safety at work is based on a process approach, i.e. the assumption that for the efficient functioning of the organization it is necessary to identify its interconnected actions and manage them in a simple and effective way, taking into account all potential risks.
In addition to employees, who with their knowledge and experience represent the knowledge of the organization, the integrated system focuses on the positive image that the company builds with its socially and environmentally responsible business.